Building Great Customer Experiences
by Colin Shaw,John Ivens
ISBN 13: 9780333990131
Format: Illustrated (242 pages) Publisher: AIAA Published: 13 Sep 2002 Other Format: Illustrated
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Building Great Customer Experiences (Beyond Philosophy)
ISBN 13: 9781403939494
Format: Illustrated (240 pages) Publisher: Palgrave Macmillan Published: 17 Sep 2004 Other Format: Illustrated